Are our watches new and authentic?
Our watches are 100% new and genuine. We do not sell used watches. We get our watches directly from the manufacturer or authorized distributors. All watches are genuine brand new in the original box with the serial numbers intact. We offer whatever manufacturers warranty applies to each particular item. Please see the product description.
Right to exchange or return free of charge!
You have the unconditional right to return all goods
bought at Timeshop24.de free of charge within 14 days of delivery, without being obliged to state
your reasons. For the return address please see the return note enclosed with the invoice.
To comply with this time limit, all you need to do is to send a return request within the 14-day
period by Email, telephone or post to:
Email: service@timeshop24.de
Telephone: 049-2472-804 437
Address:
Timeshop24.de Shopping Service
Am Handwerkerzentrum 1
Office B29
52156 Monschau
Germany
If you return goods bought online, the contract is cancelled and your credit- or debit card will be
refunded once the delivered goods have been returned. Should the goods show signs of use or damage on
return, we reserve the right to claim for compensation.
You will find all the documents necessary for returning goods together with the delivery note in the
parcel.
Please always return the item(s) to us in full together with its original packaging - that allows us to
complete the process quickly. Please enter the reasons for returning your product(s) on the return slip and enclose it in the parcel.
Delivery Costs
At Timeshop24.de you generally pay following costs for delivery, regardless of the value of the order. This covers
part of the packaging, delivery and postage costs. The rest is paid for you by Timeshop24.de. In exceptional cases,
we have to charge a higher rate. This will be specified accordingly. Should delivery be undertaken in several stages
for technical or logistic reasons, we will only charge you once for delivery costs.
Delivery
We generally ship within 3-4 business days of receiving payment. From the time we ship, please allow 7-10 days on domestic orders and at least 14 days, due to customs delays, on international orders. This time frame is beyond our control.
Warranty
We offer whatever manufacturers warranty applies to each particular item. Please see product description.
Security of payment transactions
All your private data will be transmitted via secured server with 128bit SSL encryption.
This technology offers the best possible security and is thus used by banks, for example, to protect online banking data. You will know if a site uses encrypted data transmission by the closed padlock symbol on the bottom status bar of your browser.
What types of payments do you accept?
We accept money orders, COD (only germany), Paypal and following creditcards: Mastercard, Visa.
How to order?
You can place your order:
* in our shop (shopping cart -> checkout...)
* by hotline 049-2472-803729, monday to friday from 9 AM to 5 PM
* by email: info@timeshop24.de
Cookies
Cookies allow our systems to recognise your browser and only show you our adverts for special offers a certain number of times, for example. The help function in the menu bar of most Web browsers explains how you can prevent your browser from accepting new cookies, as well as how you can activate a setting that informs your browser when you receive a new cookie, or how you can disable all the cookies you have received. However, we recommend you leave the cookie functions activated. Any information we receive with the aid of cookies serves solely to adapt our services to suit customer wishes and make using our website as pleasant for you as possible.
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